Returns & Exchanges

At Epaulet Brand, we stand behind the quality of our craftsmanship and want you to be completely satisfied with your purchase. We offer returns or exchanges on unworn, unwashed, and unaltered items within 14 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once approved, download and print the pre-paid shipping label provided via email and securely pack your items in their original packaging.

• 3.
  Ship the Package

  Drop off your package at any authorized carrier location, ensuring that all original tags remain attached to the garments.

• 4.
  Receive Refund or Credit

  After our team inspects the returned items, we will process your refund to the original payment method or issue store credit within 5-7 business days.